Privacy Policy

BrassNox Privacy Policy

At BrassNox, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or make a purchase with us.

1. Information We Collect

We collect the following types of information when you visit our website or make a purchase:

  • Personal Information: When you create an account or make a purchase, we collect personal details such as your name, email address, phone number, billing and shipping addresses, and payment information.
  • Website Usage Data: We may collect non-personal information about your visit to our site, including IP addresses, browser type, pages visited, and the time spent on the site. This helps us improve the functionality of our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders
  • To communicate with you about your order or provide customer support
  • To send promotional emails or updates about our products (with your consent)
  • To improve the functionality and performance of our website
  • To comply with legal requirements or enforce our terms and conditions

3. Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information in the following situations:

  • Service Providers: We may share your information with trusted third-party service providers who assist in operating our website, processing payments, and fulfilling orders (e.g., shipping companies, payment processors).
  • Legal Requirements: We may disclose your information if required by law, such as to comply with a subpoena or other legal process, or to protect our rights, property, or safety.

4. Data Security

We take data security seriously and implement a variety of measures to protect your personal information. We use secure payment processing and encryption technology to safeguard your data during transactions. While we strive to protect your information, no method of transmission over the internet is 100% secure, and we cannot guarantee complete security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files placed on your device that help us remember your preferences and improve the functionality of our site. You can choose to disable cookies through your browser settings, but this may affect your experience on our site.

6. Your Rights and Choices

You have the right to:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can update or correct any inaccurate information.
  • Deletion: You can request the deletion of your personal information, subject to any legal obligations we may have to retain it.
  • Opt-Out: You can opt-out of receiving marketing emails from us at any time by clicking the "unsubscribe" link in the emails.

To exercise any of these rights, please contact us at [insert email].

7. Third-Party Websites

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and the revised policy will take effect as soon as it is posted. Please review this policy periodically for any updates.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please feel free to contact us:

  • Email: Contact@brassnox.com
  • Phone: +1-616-274-1475

Thank you for trusting BrassNox with your personal information. We are committed to ensuring your privacy and providing you with the highest level of service.